The flexible Customer Support Software.
Discover why he chose LiveZilla for his customer support.
Installs on your Server and Domain
Flawless Integration, full control, no compromises
Respects customer’s (Data) Privacy
All data remains on your server
No Subscription, no running expenses
Built with your favourite Open Source products
Trusted Software based on Trusted Software
Help Desk based on PHP and MySQL
Fast, flexible and pragmatic
Runs on any webserver
Just install PHP and MySQL if you haven’t already
Full access to PHP code with any version
When Data Privacy matters.
Your website. Your customers. Your data.
All customer data remains on your server
No third party access whatsoever
Works without Cookies
No Data Processing Contract required
Masked IP Addresses
To comply with data privacy and security regulations
Don’t like reading Manuals?
Step-by-step Guides and Wizards
Intuitive interface that speaks your language
Complete installation in 15 minutes
Complete Setup in just a few clicks
Integrates with any website.
No modules required
Simply add a code snippet to your footer
Individual Chat Buttons
For each of your websites
Really fits anywhere.
30+ Languages included
No hard-coded texts
All texts can be modified
Language Packs included
One click to download and install
GUI Text-Editor included
No file editing needed
Automatic language detection
Start chatting with your website visitors today.
The best way to say ‘Hello’.
Pro-active (automated) Chat Invites
Let you visitors know you are there
All texts of the software can be changed
Email Chat Transcripts
Visitors will receive a chat transcript email
Speak your customers language
(our Real-Time translator will help)
Translate Messages On-The-Fly
Just type your text
Supports 70+ languages
All major languages included
Easy to setup
Based on Google Translate API
More helping. Less typing.
Answer frequently asked questions using Shortcuts.
Answer recurring questions in a second
Just type a word if you forgot the shortcut
A Straightforward Ticket System.
Increase efficiency without adding complexity.
Knowledge base & FAQ
Answer recurring questions in just a few clicks
Avoid multiple operators responding to the same case
Categories and channels
Ticket due time and priorities
Ticket API functions
Send and receive emails (SMTP, POP, IMAP)
Send and receive attachments
Answer recurring enquiries with no typing.
Don’t waste time formatting emails or typing the same answer over and over again.
Request the information needed to provide outstanding support.
Different Field Types
Textbox, ComboBox, CheckBox, Textarea ..
Customers can attach files to their enquiries
Validate user inputs
Do you know what’s happening on your website?
See instantly, who’s on your site.
Need some overview?
Yearly, monthly and daily reports covering chats, tickets and website visitors.
No further installation necessary
Focus on what’s important for you
Exportable HTML reports
Save as HTML file or print to PDF
Installation/Activation Instruction is Included in the folder!
No VT – License On .Txt File.
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